GENERAL INFORMATION 

SHIPPING

We offer FREE shipping worldwide on TourBox orders. It should take 1-2 working days for your order to dispatch. Orders are shipped from the U.S, Canada, and China depending on the destination.

If your shipping destination is outside the U.S, Canada, and China, customs duty and tax charges may apply. Duties and taxes are not included in your order amount.

14-DAY RETURN POLICY 

We hope you’ll enjoy using your TourBox. However, if you decide to send it back, we accept returns of unused products in their original packaging within 14 days after delivery.

For returns please contact us:

support@tourboxtech.com

WARRANTY

Your TourBox comes with a 1-year limited hardware warranty starting from the original date of purchase covering any defects in materials and workmanship under normal use.

CUSTOMER SERVICE 

If you have any questions or comments regarding your purchase, please feel free to reach out to us!

Customer Service:

support@tourboxtech.com